Email Forwarding Setup
Each source in CanaryAlert has a unique inbound email address. Set up forwarding so your notification emails automatically arrive at that address.
Microsoft Outlook / Exchange
Create an Outlook rule to forward specific emails to your CanaryAlert source address.
- 1. Open Outlook and go to Rules > Manage Rules & Alerts
- 2. Click "New Rule" and select "Apply rule on messages I receive"
- 3. Set conditions to match your notification emails (e.g., from a specific sender, or with specific words in the subject)
- 4. Select "forward it to people or public group"
- 5. Enter your CanaryAlert source address (e.g.,
abc123@mail.canaryalert.io) - 6. Click Finish and ensure the rule is enabled
Tip: For Exchange/Microsoft 365, you can also use mail flow rules (transport rules) in the Exchange admin center for organization-wide forwarding.
Gmail / Google Workspace
Use Gmail filters to automatically forward matching emails.
- 1. Open Gmail and go to Settings > See all settings > Forwarding and POP/IMAP
- 2. Click "Add a forwarding address" and enter your CanaryAlert source address
- 3. Gmail will send a verification email — check your CanaryAlert dashboard for the confirmation code, or temporarily forward the verification manually
- 4. Once verified, go to Settings > Filters and Blocked Addresses
- 5. Click "Create a new filter" and set criteria to match your notification emails
- 6. Select "Forward it to" and choose your CanaryAlert address
Backup Software (Direct)
Many backup tools let you configure multiple notification recipients directly.
Veeam Backup & Replication
- 1. Go to Options > Notifications > Email
- 2. In the "To" field, add your CanaryAlert source address as an additional recipient (separate with semicolon)
- 3. Ensure "Notify on success" and "Notify on failure" are both enabled
SQL Server Agent Jobs
- 1. Open SQL Server Management Studio
- 2. Right-click your job > Properties > Notifications
- 3. Check "E-mail" and select/create an operator with your CanaryAlert address
- 4. Set to notify "When the job completes" to capture both success and failure
Linux Cron Jobs
Pipe cron output to mail or sendmail:
# Add to crontab:
0 2 * * * /opt/backup/run.sh 2>&1 | mail -s "Backup Report" abc123@mail.canaryalert.io
Best practices
- Forward both success and failure emails — This enables the dead man's switch. If CanaryAlert only gets failure emails, it can't detect when emails stop arriving.
- Use CC instead of forwarding when possible — This preserves the original sender address and email format, which helps AI classification accuracy.
- Test before going live — Use the Test Classification feature to paste a sample email and verify your rules work before relying on them.
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